Job Details
Job Description

About Eclipse

At Eclipse, we combine know-how in production, manufacturing and distribution to provide custom state-of-the-art automated solutions worldwide. We service the Life Science, Transportation, Energy, Consumer, Electronics and Industrial markets. Eclipse has 14 facilities in Canada, the United States and Europe.

 

Duties and Responsibilities

Reporting to the Director of IT, the incumbent is responsible for resolving or escalating Eclipse employee incidents throughout their lifecycle, from submission/detection to fulfillment/resolution in a fast paced and busy environment.   


  • Maintenance and repairs of existing computers

  • Build computers as required

  • Identifying ports and wiring

  • Software installation

  • Help Desk assistance including set-up of initial employee access

  • Entering and maintaining employee information in database as it pertains to internal system access

  • Maintain good corporate citizen role in support of the Eclipse corporate mission, vision and values

  • Adhere to all health and safety rules and procedures

  • Complete other duties and projects as assigned

  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Conduct Code               


Education

College degree in a related IT field or equivalent experience required

Experience

  • Knowledge and experience of computer and laptop hardware components

  • Solid understanding of virus protection and all related maintenance

  • Five years’ experience in maintaining IT systems in a mid-size organization

  • We support an environment where teams work together and where people can learn, grow and thrive.

 

This position is open for Eclipse HQ in Cambridge, Ontario.

Eclipse is an AODA compliant organization, and accommodations are available upon request.

 

We support an environment where teams work together and where people can learn, grow, and thrive.

 

Our Culture

The Eclipse culture is fast-paced and we value an entrepreneurial spirit and an innovative mind-set.  Our people have the courage to create with relentless reinvention. They take action, are proud of their work and love what they do. Join our organization and you will work with talented, committed and supportive teammates.

 

Our Awards

For its fifth consecutive year, Eclipse was recognized as one of Canada’s Best-Managed Companies for overall business excellence. Eclipse was also a five-year recipient of the Growth 500 Award that celebrates Canada’s most dynamic and successful businesses.

 

Employee Benefits and Perks

With over 650 employees, we believe that our people are our greatest assets and our biggest competitive advantage. We offer a comprehensive benefit package that supports the growth and well-being of our staff.

 

Essential                                                              

             Competitive Pay

             Extended Health, Wellness and Dental Plan

             Employee Assistance Program

             Life and Disability Insurance

             Minimum 3-Weeks Vacation at Start

 

Bonus

             Emergency Travel Assistance

             Matching Retirement Savings Contributions

 

Fun                                                                       

             BBQ’s, Golf and More

             Complementary Deluxe Snacks

             Modern Lounge and Games Room

             On-site Employee Gym

 

Growth

             Education Financial Support

             International Exchange

             Leadership Programs

             Mentorship

 

Extras

             Discounts at the Eclipse Store

             Employee Referral Program

             Safety and First Aid Training

             Safety Shoes and Hardhats

             Tool Purchase Program