At Eclipse, we combine know-how in production, manufacturing and distribution to provide custom state-of-the-art automated solutions worldwide. We service the Life Science, Transportation, Energy, Consumer, Electronics and Industrial markets. Eclipse has 14 facilities in Canada, the United States and Europe.
Duties and Responsibilities
Reporting to the Director of IT, the incumbent is responsible for resolving or escalating Eclipse employee incidents throughout their lifecycle, from submission/detection to fulfillment/resolution in a fast paced and busy environment.
Maintenance and repairs of existing computers
Build computers as required
Identifying ports and wiring
Help Desk assistance including set-up of initial employee access
Entering and maintaining employee information in database as it pertains to internal system access
Maintain good corporate citizen role in support of the Eclipse corporate mission, vision and values
Adhere to all health and safety rules and procedures
Complete other duties and projects as assigned
Ensure that all business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Conduct Code
College degree in a related IT field or equivalent experience required
Knowledge and experience of computer and laptop hardware components
Solid understanding of virus protection and all related maintenance
Five years’ experience in maintaining IT systems in a mid-size organization
We support an environment where teams work together and where people can learn, grow and thrive.
This position is open for Eclipse HQ in Cambridge, Ontario.
Eclipse is an AODA compliant organization, and accommodations are available upon request.
We support an environment where teams work together and where people can learn, grow, and thrive.
The Eclipse culture is fast-paced and we value an entrepreneurial spirit and an innovative mind-set. Our people have the courage to create with relentless reinvention. They take action, are proud of their work and love what they do. Join our organization and you will work with talented, committed and supportive teammates.
For its fifth consecutive year, Eclipse was recognized as one of Canada’s Best-Managed Companies for overall business excellence. Eclipse was also a five-year recipient of the Growth 500 Award that celebrates Canada’s most dynamic and successful businesses.
Employee Benefits and Perks
With over 650 employees, we believe that our people are our greatest assets and our biggest competitive advantage. We offer a comprehensive benefit package that supports the growth and well-being of our staff.
• Competitive Pay
• Extended Health, Wellness and Dental Plan
• Employee Assistance Program
• Life and Disability Insurance
• Minimum 3-Weeks Vacation at Start
• Emergency Travel Assistance
• Matching Retirement Savings Contributions
• BBQ’s, Golf and More
• Complementary Deluxe Snacks
• Modern Lounge and Games Room
• On-site Employee Gym
• Education Financial Support
• International Exchange
• Leadership Programs
• Discounts at the Eclipse Store
• Employee Referral Program
• Safety and First Aid Training
• Safety Shoes and Hardhats
• Tool Purchase Program